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THE QUARRY SHOP
Shipping Information
At The Quarry Shop, every order is carefully prepared, beautifully packaged, and shipped with the same attention to detail that goes into creating each piece.
We are committed to ensuring your jewelry arrives safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
Because many of our pieces are handcrafted or made to order, processing times may occasionally vary. If a significant delay is expected, we will notify you as soon as possible.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates
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Standard Shipping: Flat rate of $10
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Free Standard Shipping: On orders of $100 or more
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Expedited Shipping: Available at checkout for an additional fee
Available shipping options and rates are displayed during checkout before your purchase is completed.
Domestic Shipping
We currently ship within the contiguous United States (48 states).
At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
Standard shipping generally arrives within 3–5 business days after your order has been shipped. Delivery times are estimates and may vary based on destination and carrier conditions.
P.O. Box Deliveries
To ensure your jewelry arrives safely and securely, The Quarry Shop ships only to valid residential or business street addresses. We are unable to deliver orders to P.O. Boxes.
Order Tracking
Once your package has shipped, you'll receive an email containing your tracking number so you can follow your order every step of the way.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding should these situations arise.
Lost or Stolen Packages
Once a package has been marked Delivered by the shipping carrier, responsibility for the package transfers to the recipient.
If your tracking information indicates your order has been delivered, but you cannot locate it, we recommend:
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Checking around entrances, porches, garages, or other secure locations
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Asking household members or neighbors if they accepted the delivery
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Contacting the shipping carrier directly for additional delivery details
If your package appears to have been lost in transit (before being marked as delivered), please contact us at CustomerCare@thequarryshop.com. We will gladly assist you in working with the shipping carrier to initiate a claim when appropriate.
Signature Confirmation
For higher-value purchases, signature confirmation is available upon request before your order ships. If you would like this service added to your order, please contact us prior to placing your order or as soon as possible afterward.
Note: For select high-value purchases, we may include signature confirmation or additional shipping insurance at our discretion to help ensure safe delivery.
Questions?
If you have any questions regarding shipping or the status of your order, we're always happy to help.