THE QUARRY SHOP
Shipping Information
We are committed to delivering your order with care and efficiency. Below you’ll find details regarding our shipping policies.
Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has shipped, you will receive an email confirmation with tracking information.
Shipping Rates & Methods
Standard Shipping: Flat rate of $10
Free Shipping: On orders over $100
Expedited Shipping: Available at checkout for an additional fee
All available shipping options and rates will be displayed during checkout before you complete your purchase.
Domestic Shipping
We currently ship within the continental United States (48 states).
At this time, we do not ship to Alaska or Hawaii.
Standard shipping typically arrives within 3–5 business days, depending on the destination.
International Shipping
We do not offer international shipping at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number so you can monitor its progress until delivery.
Shipping Delays
While we work diligently to ensure timely delivery, delays may occur due to weather, carrier disruptions, or other unforeseen circumstances. We appreciate your patience and understanding.
For questions regarding your order, please contact us at customercare@thequarryshop.com
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, The Quarry Shop is not responsible for lost or stolen packages.
If your tracking information shows that your package was delivered but you have not received it, we recommend:
• Checking with household members or neighbors
• Looking around entryways, porches, or secure areas
• Contacting the shipping carrier directly
If you believe your package has been lost in transit (not marked delivered), please contact us at customercare@thequarryshop.com, and we will gladly assist in filing a carrier claim.
For high-value orders, we recommend selecting expedited shipping or contacting us prior to purchase if signature confirmation is desired.
